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Texting Betty Tags Manual

Tag
Result
Use Case
[scheduled]
TB will send the text message immediately but only if within business hours. If outside of business hours, the text message will be sent as soon as the business opens.
Send a welcome text message to a lead immediately after they sign up on your website but only if it is during the business operating hours.
[9am]
TB will schedule the text message to go out at 9am. If the current time is past 9am, the text message will be sent immediately.
When creating action plans, it is recommended to schedule specific time for the text messages to be sent out. Do not use [now] tag because the text will be sent as soon as the action plan runs, which can be very early in the morning.
[9:30am]
Similar to above
Similar to above
[1pm]
Similar to above
Similar to above
[1:33pm]
Similar to above
Similar to above
[1h]
TB will delay the text message by one hour. Note only [1h], [2h] or [5min] delay tags are recognized. No other variations will work.
When running other communication tools like Ylopo Raiya, you should delay sending TB text messages to see if the contact engages elsewhere first.
[2h]
Similar to above
Similar to above
[5min]
TB will delay the text message by 5 minutes.
Similar to above
[delete]
Deletes a text message that has been scheduled but has not been sent. You can, also, delete unsent texts from the Embedded App.
Deleting the text of a note does NOT mean that the text message is deleted form our system. You must use [delete] tag to make sure it has been removed from the internal schedule.

Embedded App Instructions

Building Action Plans for Texting Betty

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